Payment & Transaction Errors

• Payment and Transaction Errors

  Common Payment Errors Failed Payments: Payments not processed due to expired cards, insufficient funds, or declined transactions. Duplicate Charges: Instances where customFew readers

System Access & Login

• System Access and Login

  1. Account Creation and Registration New users gain access to the platform by completing a structured registration process that includes: Account Registration: Submission of personal detaFew readers

Service Notification & Alerts

• Service Notifications And Alerts

  Service Request Confirmations: Automatic notifications confirming new service requests. Job Assignment Alerts: Instant updates on job assignmeFew readers

Platform Navigation & Dashboard Errors

• Platform Navigation and Dashboard Errors

  Common Platform Navigation Issues Slow Platform Load Times: Delays in loading the platform caused by internet conFew readers

Job Management System Issues

• Job Management System Issues

  Common Job Management Issues Job Assignment Failures: Tasks not assigned due to system delays or incorrect configurations. Duplicate Job AssignmFew readers

Device & Application Support

• Device and Application Support

  Device and Application Support system ensures seamless technical assistance for devices and applications used by service providers, customers, and internal teams. This includes troubleshooting device compatibility issues, application errors, and system integration challenges to maintain uninterrupted service delivery. Common Device Support Issues Device Compatibility Errors: Incompatibility between the platform and outdated device operating systems. Device ConfiguratiFew readers